Build Your Business While Building Communities.

It starts with a free discovery call where we learn about your workload, goals, and daily bottlenecks. From there, we match you with a dedicated Client Success Manager—your single point of contact—who oversees the completion of all your tasks. They coordinate a team of vetted experts in key areas of administrative support, ensuring everything is handled efficiently and at a high standard. You simply delegate tasks to your Success Manager, and they make sure the right specialists get it done, with our Boston-based oversight team providing additional quality assurance.

In your discovery call, we assess the workload required to reach your goals and clarify the type of support you need. From there, your dedicated Client Success Manager assembles a team of vetted specialists to ensure every task is handled with accuracy and efficiency. Our Boston-based oversight team adds an extra layer of accountability, making sure you consistently receive the top-level support you set out to achieve—all without rigid contracts or unnecessary overhead.

Every member of the SolveLine team—not just our assistants—goes through a rigorous, multi-stage vetting process. This includes skill assessments, background checks, English fluency screenings, and reference verification. We also assign candidates temporary projects for our own internal business needs—never client work—so we can evaluate how they perform in real-world conditions. Only the top 2% of applicants make it through. Once accepted, our team is further trained, supported by quality assurance staff, and monitored to ensure consistent, high-level performance. With SolveLine, you can be confident every person working on your business has already proven themselves through our own demanding process.

Solveline assistants have supported clients in various industries, including tech, real estate, healthcare, nonprofits, legal services, e-commerce, and more. We take care to match you with an assistant who understands your field and can hit the ground running. Industry experience means better support and faster onboarding.

If something doesn’t meet your expectations, you can reach out directly to our Boston-based oversight team. They will review your concerns, address them with the appropriate specialists, and ensure corrections are made quickly. Our commitment is to make it right in a timely manner so you always receive the level of quality you expect.

All assistants sign strict NDAs and follow our internal data protection protocols. We also utilize secure communication tools and limit access according to your preferences. And no, you don’t need a long-term contract—our services are billed monthly, with the flexibility to adjust as your needs change.