If your assistant isn’t the right match, we make it easy to pivot. Just let us know, and we’ll step in quickly to assess the situation. If needed, we’ll provide a replacement assistant at no additional cost, typically within a few days.
Because we’re closely involved through onboarding and ongoing quality checks, we’re often able to catch and resolve issues before they become problems. But if something’s not working, we’ll make it right—no stress, no long delays, and no extra fees.