Yes. We actively support onboarding and training to make sure your assistant integrates smoothly into your team and workflow.
Here’s how we help:
- Pre-Onboarding Prep: Before your assistant starts, we gather information about your tools, communication preferences, and task priorities to ensure alignment of expectations.
- Guided Kickoff Call: We facilitate a structured onboarding call with you and your assistant to walk through responsibilities, system access, and first-week goals.
- Internal Training Support: If your assistant is unfamiliar with a specific tool or process, our senior leadership team steps in to provide fast, targeted training, so you don’t have to.
- Early Check-Ins: During the first 2–4 weeks, our quality assurance team conducts regular check-ins to address questions, ensure tasks are on track, and make necessary adjustments.
You don’t need to build a training program from scratch. We provide the structure and support to help your assistant ramp up quickly and confidently.